Returns & Exchanges

We want you to love your Highstreet Outlet purchase, but if you are not completely satisfied, you can return your items within 30 days of receipt for a full refund. All returned garments must be in their original condition with tags attached to be eligible for processing.

1

Pack Your Items

Securely place the items you wish to return in their original packaging, ensuring all labels and tags remain intact.

2

Complete the Form

Fill out the returns note included in your original parcel, indicating the reason for the return and whether you prefer a refund or exchange.

3

Ship the Parcel

Affix the provided return shipping label to your package and drop it off at any authorized courier location or local post office.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing